Cancel Order
HI there! Hope you are doing good : )
If unfortunately you have to cancel your order, please do so within 4 hours of placing the order an e-mail to support@phonevilla.in. We will deliver the same item you will order hence in this situation replace of order will not take place.
In case you have already paid for your order, refunds will be made in the same form that the payment is received within 7 working days from the date of cancellation of order. (As per Bank/Payment gateway norms.)
Can I cancel my order?
Yes you can easily cancel the order if you have mistakenly placed it. Cancel it by emailing us within first 4 hours.
What if I wish to cancel it after 4 hours?
- In case you have made an order mistakenly and more than 4 hours have elapsed, you can still ask for cancellation.
- Phone Villa offers a 12-hour window after which orders start getting processed. Get in touch with us during this period, and we will do our best to assist you in cancelling the order.
- Personalized Orders: In case you place an order with custom photos/designs, it will not be possible to cancel it once it gets processed.
- How to Contact Us: Talk to us using WhatsApp via our website.
